Multi-Tenant Booking Platform
Client: Downwell Digital
The Challenge
Service businesses rely on disconnected tools for booking, payments, staff management, and customer communication. Each tool has its own login, its own data silo, and its own monthly fee. There is no single system that handles the full workflow from customer booking through to payment collection, reminders, and reporting.
Our Solution
We are building a multi-tenant platform with: online booking with availability management, deposit collection via Stripe, automated SMS and email reminders, staff and rota management, tenant-specific branded websites, a customer-facing mobile app, and a unified admin dashboard.
Results
Multi-tenant
Architecture
Single codebase serving multiple isolated tenants
Stripe Connect
Payments
Per-tenant payment processing with automated splits
Web + Mobile
Channels
Customer-facing website templates and native mobile app
In Development
Status
Core booking and payment flows complete, expanding to full platform
Technologies Used
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